Cheryl was fantastic. She was our agent when we purchased our first home in Grand Rapids. We reached out to her when we decided to sell that home and buy a bigger home. Cheryl was responsive, seemed to anticipate our needs and wants, and worked very hard to make the move as seamless as possible. We have two very small children, which increased the difficulty level significantly. Cheryl worked around our (and our toddler's) schedule in getting our current house shown and sold. Then, she worked quickly and professionally to provide expert counsel throughout the purchase process. Cheryl is the best.